Want to know what to expect? Are you all about the details? Read on…
Scheduling a Portrait Session: Use the contact form on the website or call us during normal business hours (Mon-Fri) at 630-234-0200. We are available for portrait sessions 7 days a week. Evening and weekend sessions fill up fast so advance planning is recommended. A scheduled appointment is required for all portrait sessions.
Do you need a photographer for a family reunion, birthday party, or special event? Do you need an executive head shot ASAP? Updating workplace pictures on your office website? Contact us for a quick quote.
Investment: All portrait packages include a planning consultation, clothing guide, session time, a temporary proof gallery, and several of your favorite edited digital portraits (high resolution with printing permissions). Portrait packages start at $225.
Deposit: A $50 deposit is due when the portrait session is booked. The deposit will be credited to your portrait order. While the deposit is non-refundable it can be applied to a future session if a reschedule is necessary. With advance notice, we will be happy to reschedule an appointment if needed, however, no showing for a scheduled portrait session will result in forfeiture of the deposit.
Planning Consultation: After an appointment is made and the deposit is paid, we will set up a time to plan the details of your portrait session. This is usually done over the phone or via webcam during a 15-30 conversation. We schedule a planning consultation for every portrait session so that we can get familiar your personal style, expectations for the portrait session, and help you choose portrait perfect clothing. All these things will help us plan and create a session that is customized for you.
Session Length: Most portrait sessions, except mini and headshots shoots, are an hour long. Newborn portrait sessions are 1.5+ hours long. Portrait sessions can be tailored to include different locations and outfit changes with advance notice.
Ordering: Within 2 weeks of your portrait session we will post your proofs online to a password-protected gallery on the website. You’ll have a 2 week period to place an order online before the gallery expires. Once an order is received and paid in full we begin working some Photoshop magic on your portraits. Orders are completed within 2-3 weeks although wedding albums & other large projects may take a bit longer. Complimentary rush service to meet yearbook deadlines is available upon request. Due to the custom nature of the products, all sales are final.
Digital Portraits vs Prints: Really it’s a matter of value vs. quality. We spend the same about of time and care editing both products to perfection. Portrait prints are heirloom quality, fingerprint-resistant, printed on archival paper using the best ink and printing technology available. Your family will cherish these portraits for generations to come, why not print them on something worthy of their value? Upon request, for all printed portrait orders we provide a complimentary low-resolution digital file for personal web use so that you can share them to social media like Facebook, Twitter, or Instagram.
Rain Out and Reschedules: Sometimes, in spite of our best planning, we need to reshoot or reschedule a session. If a reschedule is needed because of the weather we will contact you 2 hours before your scheduled appointment time. If you or a family member is sick the day of the session we will reschedule. Newborns and little kids have good days and bad days, just like we do. A reshoot will be recommended for little miss/mr cranky-pants on a case-by-case basis after the parents see the proofs from the first session.